There was a knock on the door. Monique opened it. A man said."Hi. I'm Bruce Brown. I'm from New York City's Administration for Children's Services.? He showed her his ID. She said."Okay. A–n–d?" Bruce asked."May I come in?" Once inside, he said."I'm here because we got a report that a young boy in this apartment is screaming 'bloody murder' all the time." Monique said."Really? A report from who? Who told you that? I bet it was Mr. Jones in 3D. What a rat! Screaming, huh? Well, he's the one who’s going to be screaming." Bruce said."I can't disclose who called in the report." She said." Surely you don't believe it's true!" He said."I don't believe anything until I interview everyone. State law requires us to investigate all reports called in to 800–342–3720. Our mission is to protect city kids from abuse or neglect."