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Across: | |
| 1. | Before you buy anything, make sure you can return it or ex___ it if you're not satisfied with it. |
| 5. | Don't dare pour any ___itive into your car just because you saw it advertised on TV. (Check with your mechanic first.) |
| 8. | 'I've got ___thing, but I can't find anything,' Bob muttered to himself as he looked everywhere for the receipt. |
| 10. | A. I want to return this item. B. Where's your receipt? A. I think it's at home. B. You ___ have brought it with you. |
| 13. | '___ me help you with those,' Bob said to the old lady who was trying to carry 3 heavy bags at once. |
| 14. | A. I paid $60 for this CD player. B. $60?! ___ly, you didn't check for sales before you bought it. I paid $30 for the same player. |
| 15. | Many US corporations have their corporate ___quarters in New York City. |
| 16. | He was very ___ed when he found out that his zipper was open. |
| 19. | I was ___way home before I turned around because I had forgotten to pick up some bananas. |
| 20. | The ___ is the most important part of your purchase. Without it, you cannot return anything. |
| 22. | In a busy store with only one or two clerks, you can't wait around forever for help. You have to ___ it, even if that seems rude. |
| 23. | Sometimes the checkout line stops moving because the ___er for the cash register runs out of paper. |
| 24. | People should recycle their plastic ___s instead of filling up landfills with them. |
| 27. | The price of ___ produce seems to increase every year. (But so does the price of canned and frozen produce!) |
| 28. | The official ___ motto is, 'The customer is always right.' (The unofficial motto is, 'Let them eat cake!') |
| 32. | If you ___ to bring your receipt back to the store, they won't let you return the item. |
| 34. | The customer who was robbed was asked to ___ the criminal to the police artist. |
| 36. | I can ___ you, sir, that it isn't corporate policy to allow such rude behavior by any of our employees. |
| 37. | ___lifters steal anything they can stuff into into their pants or hide under their jacket. |
| 38. | A ___-off is a bad deal; if you paid $1 for a #2 wooden pencil, you got ___ped off. |
| 41. | Many people cannot ___ the traffic and crowds that are a part of shopping. |
| 43. | A customer service ___ive is not paid enough to listen to some customers' pathetic complaints day after day. |
| 44. | As you push your ___ around the grocery store, you fill it higher and higher. |
Down: | |
| 1. | The ___ demanded an apology from the manager for allowing employees to sell expired containers of food. |
| 2. | If you bought this item more than a month ___, you can't return or exchange it. |
| 3. | A good ___ doesn't mean just a good price; the item has to be a quality item, too. |
| 4. | It's sad but true: the ___ mind can be brilliant. ___s figure out how to steal everything! |
| 6. | You always want to get your ___ar's worth. (Remember: ___ar rhymes with collar.) |
| 7. | Did you remember to send your brother a ___day card on his ___day? |
| 9. | ___ally, you see a TV ad that makes you want to go out the next day and buy that product. |
| 11. | If you ___ at the bottom of the receipt, you will see that it says 'No refunds after 30 days.' |
| 12. | Mail-in rebates make people ___ because of all the rules they have to follow and all the time that it takes to get their rebate back. |
| 17. | In the grocery store, the prices for similar products can be so confusing that people shake their heads and ___ to themselves. |
| 18. | Some people ___ have 'buyer's remorse' after they buy something really expensive. (Why did I buy this?!) |
| 21. | The fewer ___ees you have, the fewer benefits you have to provide for them. |
| 25. | As the price of ___oline rises, so does the price of everything that is transported by vehicles. |
| 26. | The clerk was ___ aback when the manager yelled at her in front of some customers. |
| 27. | If you want to ___ a good deal, you have to comparison shop in the newspapers and online. |
| 29. | Organic ___ costs almost twice as much as regular ___, but most people are satisfied with the taste of regular fruits and vegetables. |
| 30. | Corporations hire customer ___ representatives to handle customers' problems. |
| 31. | ___ is everywhere--radios, computers, TVs, fans, etc. Maybe in the future they will make ___ houses! |
| 33. | When a store has a big sale, many people ___ up before the doors open. |
| 35. | When I was a kid, I loved to open birthday ___s because there was usually a dollar or two in them. |
| 37. | The manager ___ly told the employee not to lick his fingers before opening the plastic bags. (That's disgusting!) |
| 39. | Many containers and ___ages for food and other items are made of plastic. |
| 40. | Some people ___ their shopping cart out the store and all the way home. |
| 42. | Occasionally you will find that your favorite brand of ___ for your printer is sold out. |